Shipping & Delivery

shipping and return costs

All specified shipping costs are calculated dynamically by UPS and include the statutory sales tax. An overview of the shipping costs for international orders can be found below. In the event of a cancellation, a digital shipping label will be sent to the email address specified when ordering. Ruttloff-Jeans bears the costs of the return shipment.

Terms of delivery and delivery date

The ordered goods from the collection will be shipped immediately after receipt of the order. The standard delivery time is 1 to 3 working days. When ordering a "custom jeans" the delivery time is 20 to 30 working days. Shipping days are Monday to Friday. The provider sends the order from its own warehouse as soon as the entire order is in stock there. Customers will be informed immediately of any delays. In the case of payment in advance, the period for delivery begins on the day after the payment order has been issued to the transferring bank or, in the case of other payment methods, on the day after the conclusion of the contract and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day.

Shipping costs overview

Germany: 5,00 – 10,00 EUR via UPS

European Union: 12,50 – 25,00 EUR via UPS

Global: 25,00 – 45,00 EUR via UPS